Shipping policy

Thank you for shopping with 

ROVARA. We are committed to providing a smooth and transparent shopping experience. Please review our shipping and return policy below.

Order Processing Time

All orders are processed within 24 to 72 hours after payment confirmation. Orders are processed on business days only (Monday–Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information (if available).

Shipping Time

Estimated delivery times vary depending on your location.

  • Estimated shipping time: 9 to 15 business days
  • Delivery times may vary due to customs, weather conditions, carrier delays, or high-demand periods.

Please note that shipping times are estimates and are not guaranteed.

Shipping Locations

We currently ship to most countries worldwide. If we are unable to ship to your location, you will be notified before your order is processed.

Incorrect Address Information

Please ensure your shipping address is correct at checkout. We are not responsible for delays or lost packages caused by incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or lost in transit, please contact us at aashulamic495@gmail.com and we will do our best to assist you.

30-Day Money-Back Guarantee

We stand behind the quality of our products and offer a 30-Day Money-Back Guarantee.

If you are not satisfied with your purchase, you may request a return or refund within 30 days of receiving your order.

Eligibility for Refunds

To qualify for a refund:

  • The item must be unused or in its original condition
  • The return request must be submitted within 30 days of delivery
  • Proof of purchase may be required

Non-Refundable Items

Certain items may not be eligible for refunds, including:

  • Final sale or clearance items
  • Gift cards
  • Personalized/custom-made products

Refund Process

Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method
  • Please allow 5–10 business days for the refund to appear in your account